frequently asked questions
How long is production time?
All artwork requires a standard 3-day production time, with a daily submission cutoff of 9:00 AM PST. Orders placed after this time begin production the following business day (for example, a print ordered after 9:00 AM PST on Monday will enter production on Tuesday).
For unframed prints, we offer an expedited production option. This option requires orders to be submitted by 7:00 AM PST.
Please note the framing process cannot be expedited, as their production timeline is fixed to ensure proper craftsmanship and quality. Framed prints require a 3-day production time, and express shipping can be selected for faster shipping.
All expedited orders include both a rush handling fee and the Express Shipping cost. To expedite your order, choose Express Shipping at checkout.
What kind of paper is used?
All prints are produced on cold-pressed, acid-free, archival paper. This offers a high-quality surface with a subtle texture that enriches each print’s depth and character.
What printing method is used?
All prints are created using the giclée printing process — a fine art inkjet method that employs archival-grade inks to produce richly detailed, long-lasting reproductions. This technique ensures exceptional color accuracy and preserves the subtle nuances of the original artwork.
How are unframed prints shipped?
All unframed prints are carefully packaged and shipped flat to preserve the integrity of each piece.
How are prints framed and finished?
Framed prints are professionally dry-mounted to a foam core backing for a smooth, long-lasting finish. Each piece includes a 1.5-inch white mat and is protected with clear acrylic glass. The back of every frame is neatly finished with kraft paper and fitted with hanging wire for easy display.
Note: Unframed prints feature a .25" border for for easy matting and framing.
How wide is the mat?
Each framed print comes with a white mat that measures 1.5" on all sides.
Is hanging hardware included?
Yes. Frames come with hanging wire installed. Nails are included with your purchase — one set for 8" × 10" and 11" × 14" frames, and two sets for 16" × 20" and 24" × 30" sizes.
What are the total measurements of framed prints?
8" x 10" | Espresso or Maple (12" x 14"); Black or White (11.75" x 13.75")
11" x 14" | Espresso or Maple (15" x 18"); Black or White (14.75" x 17.75")
16" x 20" | Espresso or Maple (20" x 24"); Black or White (19.75" x 23.75")
24" x 30" | Espresso or Maple (28" x 34"); Black or White (27.75" x 33.75")
The frame itself measures .875" w x 1.125" h (Maple & Espresso) or .75"w x 1.125"h (Black & White)
How much does shipping cost?
Ground shipping is free on all orders. Express Shipping rate is displayed at checkout and is based on size, weight, number of items, and current carrier pricing.
Do you ship internationally?
No. Currently, we ship exclusively to US addresses and hope to broaden our shipping reach soon!
Do you offer gifting services?
We do not currently offer gift cards or gifting services. It is in the works!
If you have a special request, contact us!
Why are there only 150 of each print?
Each print is part of a limited edition of 150, ensuring that every piece is distinct and meaningful. By keeping editions small, we preserve the integrity of the artwork, maintain exceptional quality, and offer unique additions to your discerning collection.
What is your return policy?
All sales are final. If your print arrives damaged, please contact us.
paper quality
frame colors
frame dimensions